Refund policy

Return and Cancellation Policy

We accept cancellations of orders before the products are shipped. If you wish to cancel, please contact us via email at official@quuu.jp.

We apologize for any inconvenience, but on very rare occasions, products may have initial defects (such as holes in the fabric). In case of initial defects, we offer unconditional returns and exchanges. Please contact us via email at official@quuu.jp.

Shipping Costs Covered by: quuu合同会社, Representative Director Yuuki Tanaka